Contact us for a demo
Let's discuss the solutions that best fit your needs. We offer various in-house solutions, combined with integrated, best-in-class 3rd party tools.
• End-to-end process delegation to the customer
• Significant increase in process efficiency
• High customer satisfaction
This is how it works
Simple, fast, and easily understandable for all participants
Many process steps can be carried out via customer self-service. Here are some examples.
Our dynamic FNOL process only displays the specific questions, which are relevant for that particular claim.
The questions can be tailored into terminology that customers understand, whilst still being used to check cover against the policy wording.
Any 3D model of an object (e.g. car, bike, property, etc.) can be displayed accordingly.
Damaged parts can be marked, and photos and comments can be added.
Principals can give customers the opportunity to choose their provider.
The principal has full self serve control over the prioritisation of the providers available for selection by customers, with the ability to prioritise customer satisfaction, cost,
distance and provider segmentation as examples.
